Shipping
After your purchase, it takes around 1-2 working days for your package to arrive via DHL if you live in Germany. If you live in another country it takes around 2-8 working days. Please take into consideration that this delivery time depends always on which part of the world you live in and the postal services in your country.
We offer flat-rate and tracked shipping. The more you spend, the more discount we can offer on our shipping fees. (See exact details below).
Please be sure that you placed your full address and details correctly so no delivery problem will occur.
Once you place your order and are shipped out, Yasèmia cannot stop the procedure of delivery. Also, we are not responsible when packages are scanned and delivered, or for any additional fees, import duties or taxes that may apply to your order in your respective country.
In case of a delivery refusal: The package will consider the package abandoned.
We have the right to cancel orders because of shipping restrictions regarding the current situation (Coronavirus) or stock issues. If for any reason, your order is cancelled or delayed, we will contact you via email.
For extra information on our shipping zones and rates, you can advise the list below:
Germany: 4 euros
Over 40 euros: free shipping
Over 60 euros: free shipping
Austria, Belgium, Czechia, Denmark, France, Lithuania, Luxembourg, Netherlands, Poland, Monaco, Malta, Portugal:
(DHL Warenpost International 3-8 working days) 4 euros
(DHL Paket International 3-8 working days) 13 euros
Over 100 euros: free shipping
Over 150 euros: free shipping
Over 100 euros: free shipping
(DHL Warenpost International 3-8 working days) 4 euros
(DHL Paket International 3-8 working days) 13 euros
Over 100 euros: free shipping
(DHL International Premium 3-8 working days) 13 euros
Over 100 euros: free shipping
Over 150 euros: free shipping
Over 180 euros: free shipping
(DHL Paket International 5-12 working days) 27 euros
Over 200 euros: free shipping
For any inquiries or questions about your order please contact us at customercare@yasemia.com.
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