Shipping

As a female owned business with a very small team and a slow fashion brand, we we therefore ask you for your patience when it comes to receive your order as we are doing our best to prepare and deliver your order. After your purchase, it takes 3-4 days to prepare your package and then another 5-7 days to arrive via DHL. Please take into consideration that this delivery time depends always in which part of the world you live and the postal services in your country.

 

Coronavirus update: Due to Coronavirus situation is possible that DHL services are slightly operating in a slower pace, so it's possible that your order will arrive 2-3 days than normal. We assure you though that we'll do whatever we can so you receive your order the soonest possible.

 

We offer flatrate and tracked shipping. The more you spend, the more additional discount we can offer to our shipping fees. (See exact details below).

Please be sure that you placed your full address and details correct, so no problem with the delivery will occur.

Once you placed your order and is shipped out, Yasèmia cannot stop the the procedure of delivery. Also, we are not more responsible when packages are scanned and delivered, or for any addional fees, import duties or taxies that may apply to your order in your respective country.

In case of a delivery refusal, the package will be considered as abandoned by the courier.

We have the right to cancel orders because of shipping restrictions regarding the current situation (Coronavirus) or stock issues. If for any reason, your order is cancelled or delayed, we will contact you via email. 

 

For extra information for our shipping zones and rates you can advise the list below:

Greece and Germany: euros

Over 50 euros: free shipping 

 

Austria, Belgium, Czechia, Denmark, France, Lithuania, Luxembourg, Netherlands, Poland, Monaco: 7 euros

Over 250 euros: free shipping

 

Liechtenstein, Switzerland: 7 euros

Over 250 euros: free shipping

 

Andorra, Vatican City, Hungary, Italy, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom: 7 euros

Over 250 euros: free shipping

 

Bulgaria, Croatia, Cyprus, Estonia, Finland, Ireland, Latvia, Malta, Portugal, Romania: 7 euros

Over 250 euros: free shipping

 

Albania, Belarus, Bosnia & Herzegovina, Faroe Islands, Iceland, Moldova, Montenegro, North Macedonia, Norway, Serbia, Ukraine, Greenland: 8 euros

Over 250 euros: free shipping

 

Israel, Lebanon, Russia, Syria, Georgia, Turkey, Algeria, Egypt, Morocco, Tunisia:
12 euros

Over 500 euros: free shipping

 

Bahrain, Canada, United Arab Emirates, United States, Afghanistan, Azerbaijan, Cambodia, Qatar, Saudi Arabia, Singapore, Yemen, Armenia, Oman: 12 euros

Over 500 euros: free shipping

 

Australia, New Zealand, Bahamas, Cayman Islands, Argentina, Brazil, Caribbean Netherlands, Colombia: 20 euros

Over 600 euros: free shipping

 

For any inquiry or question about your order please contact us to customercare@yasemia.com.

 

  ⎯